Downloads for Ditto Shark

The easiest way to update your Ditto Shark firmware is to right click and copy the link, then use it as described in the below instructions. You can also download the firmware binary file to your computer. Updates are sequential updates, so please use these files in order. Please read the instructions below and use the correct link(s)/file(s).

If your firmware version is old, you may need to perform more than one update.

Note: Ditto, Ditto DX, Ditto Shark, and Ditto x86 updates are different and not interchangeable. Find out which Ditto you have.

Firmware Version Revision Min version
required to
Update
Release Notes Release Date Download
(or right click to
copy to clipboard)
File MD5
2021May11a Y
2019Dec31a
readme May 12, 2021 Download fd631770a3690f39aa8daa9bbf6e6994
2019Dec31d X 2016Oct01a readme Mar 9, 2021 Download fa04dg63ed1e46d1bb957d6565296be3
2019Dec31a W 2016Oct01a readme Mar 17, 2020 Download 3749210a3e058ba5b6d1a8d1bfe3fcfd
2019Mar27a V 2016Oct01a readme Mar 27, 2019 Download e4d34872c5ce23ffdb11a79aa18512d8
2018Apr19a U 2016Oct01a readme Apr 20, 2018 Download 7178e85fde20e393148744cd9b4e58c2
2018Mar13a T 2016Oct01a readme Mar 14, 2018 Download 9ac0e23d8e7cab45d3589c62b1f55e0f
2018Mar08a S readme Mar 9, 2018
2017Sep20a R 2016Oct01a readme Sep 26, 2017 Download ca7a31ff5e7919d8d8631a3e594714ea
Important: Ditto Shark firmware upgrades are incremental and must be installed in the order they were released. Reverting to older versions may or may not work. Please contact CRU support if needing to revert to a previous version.

HOW TO UPDATE YOUR DITTO SHARK FIRMWARE WITH A LINK

  • Reboot (or turn on) Ditto Shark. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto Shark via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto Shark firmware version
  • Copy the link of the next firmware into your clipboard and paste it into the input box
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade

HOW TO UPDATE YOUR DITTO SHARK FIRMWARE WITH A DOWNLOADED FIRMWARE (METHOD 1)

  • Place the firmware file onto a USB thumb drive (do not rename this file)
  • Power off Ditto Shark
  • Plug thumb drive into the USB port
  • Turn on Ditto Shark
  • Ditto Shark will auto-discover upgrade file, allow you to select it via keypad, and guide you through the installation

HOW TO UPDATE YOUR DITTO SHARK FIRMWARE WITH A DOWNLOADED FIRMWARE (METHOD 2)

  • Reboot (or turn on) Ditto Shark. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto Shark via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto Shark firmware version
  • Push the “Upload…” button
  • Navigate to the saved file location
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade
HOW TO REPORT AN ERROR

  • Go to the ‘Utilities’ page.
  • Click on the ‘Diagnostics’ button.
  • A window will pop up, you may type in the error that you’re encountering.
  • Click the ‘OK’ button to save the file to your local drive.
  • Send the file to Tech Support using our online form