Downloads for Ditto DX

The easiest way to update your Ditto DX firmware is to right click and copy the link, then use it as described in the below instructions. You can also download the firmware binary file to your computer. Updates are sequential updates, so please use these files in order. Please read the instructions below and use the correct link(s)/file(s).

If your firmware version is old, you may need to perform more than one update.

Note: Ditto, Ditto DX, Ditto Shark, and Ditto x86 updates are different and not interchangeable. Find out which Ditto you have.

Firmware Version Revision Min version
required to
Update
Release Notes Release Date Download
(or right click to
copy to clipboard)
File MD5
2019Dec31d K 2016Oct01a readme Mar 9, 2021 Download 4b97d9b23f3eed2a42156334967b1bd7
2019Dec31a J 2016Oct01a readme Mar 17, 2020 Download c743d8e6bfae2b766c8ef7f4490cbd4d
2019Mar27a I 2016Oct01a readme Mar 27, 2019 Download 6c5e1eb8df92aa78a67f12932fa8923c
2018Apr19a H 2016Sep06a readme Apr 20, 2018 Download 31170f66e754215e16dd9da7fa884920
2018Mar13a G 2016Sep06a readme Mar 14, 2018 Download 846b41109b02dca195f9f8008777c510
2018Mar08a F readme Mar 9, 2018
2017Sep20a E 2016Sep06a readme Sep 26, 2017 Download 0f3c9e1f0400c6da81d42eb4b693ce9c
2017Apr18a D 2016Sep06a readme Apr 19, 2017 Download d52a13f57f67d90915259f65bcbf95bb
2017Mar02a C readme Mar 7, 2017
2016Oct01a B 2016Sep06a readme Oct 11, 2016 Download 47e418556390b81bbfdd069f7304d5ab
2016Sep06a A Sep 7, 2016 Download f01902d2a6b51d3f4b3b7ed789aa430e
Important: Ditto firmware upgrades are incremental and must be installed in the order they were released. Reverting to older versions may or may not work. Please contact CRU support if needing to revert to a previous version.

HOW TO UPDATE YOUR DITTO FIRMWARE WITH A LINK

  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto firmware version
  • Copy the link of the next firmware into your clipboard and paste it into the input box
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade

HOW TO UPDATE YOUR DITTO FIRMWARE WITH A DOWNLOADED FIRMWARE (METHOD 1)

  • Place the firwmare file onto a USB thumb drive (do not rename this file)
  • Plug thumb drive into the USB port on the Source side
  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Ditto will auto-discover upgrade file, allow you to select it, and guide you through the installation.

HOW TO UPDATE YOUR DITTO FIRMWARE WITH A DOWNLOADED FIRMWARE (METHOD 2)

  • Reboot (or turn on) Ditto. A fresh boot ensures maximum RAM is available for the updater.
  • Login to the Ditto via the Web Interface
  • Go to the ‘Utilities’ tab (see screen shot below)
  • Note your Ditto firmware version
  • Push the “Upload…” button
  • Navigate to the saved file location
  • Click on the ‘Firmware Upgrade’ button
  • Pop up instructions will lead you through the upgrade
HOW TO REPORT AN ERROR

  • Go to the ‘Utilities’ page.
  • Click on the ‘Diagnostics’ button.
  • A window will pop up, you may type in the error that you’re encountering.
  • Click the ‘OK’ button to save the file to your local drive.
  • Send the file to Tech Support using our online form